Terms of Use

Privacy Policy – Protection & Security of Your Personal Data

Our personal data protection policy establishes a relationship of trust between you and our services, aiming to provide a positive experience in a fully transparent manner.

Thanks to this policy, we can consider your requirements and ensure compliance with your expectations.

To respect your trust, Earl Houde guarantees the protection of your personal data as well as the confidentiality of our clients (hereinafter referred to as “Your Data”).

For full transparency, and to ensure a secure use of our website skylee.com (in all its available versions and related applications, hereinafter “Site www.boutiquebrico.com”), we provide details on how we process your data so that our services always comply with your rights. This allows us to control the security, confidentiality, and integrity of your personal information across all our platforms.

Our policy and we guarantee that all necessary precautions are taken to protect your data against disclosure, loss, or alteration. Therefore, we provide all the elements to help you easily understand how we process your data. Data will only be retained as long as necessary for its management and processing. You may, of course, access and modify your data at any time via your personal account on the Earl Houde website.

We take all necessary measures to comply with applicable data protection laws.

By this policy, Earl Houde commits to respecting the essential principles of European and French data protection regulations, providing information about the existence and methods of data processing (Section 3), your rights regarding your data, and the application of these rights (Sections 6 and 10). Information on potential transfers to third countries or recipients, data retention periods (Section 5), and security measures (Section 9) is also provided.

WHO ARE YOU?

When we mention “you” in this Privacy Policy, it refers to you directly as a customer of Earl Houde, whether you have placed an order on www.skylee.com, created an account but not placed an order, or visited the site as a guest without creating an account or ordering.

WHO ARE WE?

9165-6967 Qc Inc. is a corporation registered under number 1163510895, represented by Earl Houde as CEO, with its headquarters at 121, rue d'Évain, Rouyn-Noranda, Qc, Canada, J0Z 1Y0.

9165-6967 Qc Inc. operates the Site www.skylee.com and, in this capacity, carries out various processing of your Data as the data controller.

PURPOSES OF DATA PROCESSING

3.1. When do we collect your personal data?
Your personal data may be saved when you visit www.skylee.com using cookies, create a customer account, place an order for products or services, or subscribe to newsletters (SMS, emails).

Your personal data allows us to streamline your navigation, provide a more personalized experience, process orders, offer installment payment options, prevent fraud, issue refunds, and manage customer reviews.

3.2. Your navigation on the Site
To enable navigation on www.skylee.com, we process your data based on your consent.

3.3. Order processing
We use your data to manage orders, customer service (including social media), after-sales service, marketing, sales management, deliveries, and shipping. The legal basis is the execution of the contract between you and us.

Legal obligations allow us to manage product recalls. Your consent or our legitimate interest may be the legal basis for marketing and commercial prospecting, as well as for “flash payment” services.

3.4. Installment payments
For eligible orders, your data is processed to offer installment payment options. Contractual execution is the basis, though your consent underlies the processing of banking data.

3.4.1. Klarna
To provide Klarna payment options, we share your personal data (contact details, order information) with Klarna for eligibility assessment. Data is processed according to Klarna’s privacy policy.

3.5. Customer Reviews
We use your data (with consent or legitimate interest) to display reviews and allow you to post reviews on www.skylee.com.

3.6. Payment recovery & fraud prevention
Your data is used to recover payments and prevent fraud, ensuring payment security. Legal basis: contract execution and Earl Houde’s legitimate interest.

3.7. Advertising operations
We use your data to manage advertising campaigns, statistics, customer prospecting, contests, lotteries, and promotional operations (excluding online gambling). Legal basis: user consent or Earl Houde’s legitimate interest.

WHERE IS YOUR DATA SENT?

Data may be transmitted internally at www.skylee.com, and to third-party providers for banking, customer service, delivery, IT, site management, guarantees, insurance, and installment payment processes.

For customer reviews, data may be shared with review processing providers. Advertising operations may use your data with advertisers and partners.

DATA RETENTION

Data is kept only as long as necessary for the purposes outlined in Section 3.

  • Prospects: archived for 3 years after last contact.

  • Orders: archived for 5 years in current archives, then 5 years in intermediate archives.

  • Banking data: archived during card validity plus one day.

Cookies and retention periods are detailed in Section 7.

EXERCISE OF YOUR RIGHTS

You have the right to:

  • Access, modify, and rectify your data.

  • Restrict processing (if data accuracy is contested or processing is unlawful).

  • Request deletion (subject to legal and accounting obligations).

  • Oppose marketing communications (unsubscribe via email/SMS).

  • Transfer your data.

  • Withdraw consent at any time (without affecting prior lawful processing).

  • File complaints with the competent authority.

Contact: Earl Houde – 121, rue d'Évain, Rouyn-Noranda, Qc, Canada, J0Z 1Y0 or email www.skylee.com

COOKIES

7.1. What is a cookie?
Cookies are small text files stored on your device to identify your visits and improve your browsing experience.

7.2. Types of cookies

  • Essential cookies: necessary for site functionality and order processing.

  • Analytics & personalization cookies: improve site experience and content relevance.

  • Advertising cookies: display targeted ads based on your interests and browsing history.

7.3. Third-party cookies
Some third-party services (social media, advertising) may use cookies under their own privacy policies.

7.4. Browser settings
You can manage cookies through your browser (IE, Firefox, Chrome, Safari, Opera). Refusal may affect site functionality.

Links for guidance:

TRANSFERS OUTSIDE THE EU

Data may be transferred to third countries. We ensure compliance with regulations and protection of your rights (e.g., European Commission standard contractual clauses).

SECURITY MEASURES

We implement technical and organizational measures to guarantee data security and comply with PCI DSS standards for card payments.

AUTOMATED DECISION-MAKING & PROFILING

Automated processes may affect your experience (e.g., identification, installment payment eligibility). You may request human intervention to contest automatic decisions.

POLICY UPDATES

This policy is updated as needed to comply with applicable data protection laws (at least every three years).

All rights reserved – July 1, 2022