Shipping and Returns Policy

Shipping and Returns Policy – Boutique Brico

Shipping Costs

🎉 FREE SHIPPING on all orders!
Enjoy free delivery with no minimum purchase!

  • All orders placed on our site have a standard shipping fee of $2.90.

  • Orders over $30.00 qualify for free shipping.

We are committed to protecting your privacy and respecting your personal information, especially when you provide it on the checkout page.

All orders come with a tracking number provided by La Poste Colissimo, Colicoli, or Colis Privé.

Order Tracking

Depending on the courier handling your shipment, you can track your order using the following links with your tracking number:

You will receive your tracking number by email once your order has been shipped.

Processing Time

Orders are usually processed within 1–2 business days.

Delivery Time

Our products are carefully sourced from professional suppliers in Europe and Asia, allowing us to offer competitive prices.

Standard delivery times:

  • Mainland France: 15–25 business days

  • Europe: 20–30 business days

  • Other destinations: 25–35 business days

Delivery times may vary depending on product availability and international shipping conditions.

Missing Items

If your order or part of your order is not delivered, please contact us within 48 hours of the expected delivery date.
After this period, please email contact@skylee.com. Our team will respond within 24 hours.

Returns and Exchanges

At Skylee, we strive to provide detailed product descriptions to avoid surprises when you receive your order.

We want our customers to know exactly what they are purchasing.

Order Cancellation Policy

We process most orders within 12 hours. If you wish to cancel your order for any reason, please email contact@skylee.com as soon as possible.

  • Orders in stock are processed and/or shipped within 12 hours.

  • Cancellation requests cannot be accepted once the order has been processed.

Incorrect Address

It is your responsibility to check that your shipping address is correct. Contact us immediately if you need to make changes.

  • Changes can only be made if the order has not yet been processed.

  • We are not responsible for incorrect or incomplete addresses, refused shipments, or undeliverable packages.

If a package is returned to us, we can either refund your order minus shipping fees or reship your order, depending on your choice.

  • Refunds or reshipments are only possible once the package is received by the sender.

Return Policy

We accept returns* for any reason!

  • Whether you are unsatisfied or have simply changed your mind, you have 30 days from the date of receipt to return your products.

  • To return an item, fill out the return form, sign it, and send it with your package to the address we provide once you contact our support team.