Legal Notice
Legal Notice – Skylee
Business Name: Skylee
Owner and Administrator: Earl Houde
Business Address: 121 rue d'Évain, Rouyn-Noranda, Québec, J0Z 1Y0, Canada
Website: https://skylee.ca
Email: contact@skylee.ca
Website Administrator and Contact: Earl Houde
E-commerce Platform: Shopify
1. About Skylee
Skylee is an online retail store serving customers in Canada and the United States.
Our mission is to provide a trustworthy, transparent, and enjoyable shopping experience.
We are committed to treating every customer with respect, offering clear product information, and providing responsive customer service.
2. Website Information
We make reasonable efforts to ensure that the information published on our website is accurate, clear, and up to date.
Product descriptions, prices, availability, and other information may be updated when necessary.
If you notice an error or require clarification about a product, please contact us at contact@skylee.ca.
Nothing in this notice limits any rights or remedies available to consumers under applicable law.
3. Website Availability
We aim to keep our website accessible and functioning properly.
Occasional interruptions may occur because of maintenance, technical problems, or circumstances beyond our reasonable control.
We work to resolve such issues as quickly as reasonably possible.
4. Intellectual Property
The Skylee name, branding, original text, graphics, and other original website materials are owned by Skylee or used with appropriate authorization.
Certain product images, descriptions, software, trademarks, and other materials may belong to their respective owners or licensors.
Unauthorized reproduction, distribution, or commercial use of protected website content may violate applicable intellectual property laws.
For permission requests, please contact contact@skylee.ca.
5. Third-Party Links
Our website may contain links to websites or services operated by third parties.
These websites have their own terms and privacy practices. We encourage customers to review them before providing personal information.
Skylee does not control the content or operation of third-party websites.
6. Privacy and Cookies
Skylee respects the privacy of its customers and is committed to handling personal information responsibly and in accordance with applicable privacy laws.
Our website may use cookies and similar technologies to support essential store functions, improve website performance, understand visitor interactions, and provide other features as described in our Privacy Policy.
Some cookies or similar technologies may involve the collection of personal information.
For information about the personal information we collect, how it is used, available privacy choices, and how to exercise your rights, please consult our Privacy Policy.
For privacy-related questions, contact contact@skylee.ca.
7. Orders, Shipping, and Returns
Skylee currently accepts orders for delivery to Canada and the United States.
Standard shipping is free on all orders, with no minimum purchase required.
Additional information about order processing, delivery, returns, and refunds is provided in our Shipping Policy and Refund Policy.
Customer rights under applicable consumer protection laws remain in effect regardless of our store policies.
8. Customer Service
At Skylee, we are committed to providing friendly, professional, and responsive customer support.
Our customer service is available by email only.
Email: contact@skylee.ca
Customer Service Hours (Eastern Time):
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 9:00 AM – 7:00 PM
We aim to respond to email inquiries within 1–2 business days.
For questions about an existing order, please include your order number or the email address used at checkout.
9. Applicable Laws
Skylee operates from Québec, Canada, and is subject to applicable Canadian and Québec laws.
Depending on the circumstances, additional consumer protection or privacy laws may apply to customers in other jurisdictions.
Nothing in this Legal Notice is intended to exclude or restrict rights that cannot legally be waived.
10. Contact Information
For questions regarding this Legal Notice or the operation of our website, please contact:
Skylee
Owner: Earl Houde
Email: contact@skylee.ca
We appreciate your trust and thank you for choosing Skylee.